Most products sold by Bianco’s Supercenter can be returned or exchanged within 30days from the date of your in-store purchase, day of delivery, or 30 days from the dateyour online order is delivered. Exceptions include special order items.

All products must be returned in their original packaging. The product must be in like-new condition (i.e., no signs of use), and some products can only be returned or exchanged if the packaging is unopened.

To process a return or exchange, you will need to provide the following:

  • The original receipt from your purchase.
  • The original method of payment. Payment card purchases will be refunded to the original payment card. Store credit will be given for returns with gift receipts.
  • Original packaging and all items originally included by the manufacturer or by Bianco’s (including manuals, accessories, gifts with purchase, bonus items, and any other included items)
  • Your name, address, phone number, and signature. Valid government-issued photo ID may be requested to confirm this information.