Reviews of : 33" Frigidaire 20 Cu. Ft. Upright Freezer in White - FRUF2020AW

Reviews

Rating Snapshot

5
24
4
2
4
2
3
1
1
0

Average Customer Ratings

Overall
4.69
29 Reviews

Submitted a month ago
By BobKim
From en_CA

Reviewed at

5 Love it!

We had a chest freezer before and I just love how I can see everything now and how organized it is. It’s massive and can fit so much!

Submitted a month ago
By Poor service quality
From en_CA

Reviewed at

2 Issues and no one calls back for servicing

Had this freezer delivered January 2025 and after waiting 24hrs to plug in i set it up, plugged in, and the compressor is so loud I can hear it on the 2nd floor of my house!! Thinking it's new it will take time for the sound to get better I waited before calling for service. Beginning of February I called Electrolux and a ticket was raised to have someone come take a look. A week later no call so I called the service number I was given and left a message.. no return call so I called back and Electrolux tried calling the service guy while I was on the line. No answer. They then forwarded my ticket to someone who sets up the servicing. It's been another week and I still don't have an appointment. I love the freezer but there is something very wrong with the compressor and I'm afraid it's just going to quit and I'll lose all my food.

Submitted a month ago
By MRTO
From en_CA

Reviewed at

3 Need better instructions for set up

I hope to be happy with this, but today I'm just trying to get set up and needed help on how to get the freezer unpackaged. Specifically, there were no immediately available instructions on how to remove the shelves on my fridge, which have some sort of circular clips at the back edges. Hope you'll enhance your unpacking instructions soon. Eventually, I might recommend this product, but, really, it is too soon to say, so I will say no until I know more. Perhaps you should hold off as well on sending review requests.

Submitted a month ago
By LK54
From en_CA

Reviewed at

5 Excellent layout!

We've only had this freezer for a few weeks, but really like it. The layout is perfect. All items are very easy to see and access. I love the glass shelving.

Submitted a month ago
By StevH
From en_CA

Reviewed at

4 Our new freezer

Like it but i would like another shelf, i think it’s missing one, too much space in between. The glass bends a little in the middle i’m scared it will break.

Submitted a month ago
By Mike61
From en_CA

Reviewed at

5 Great Freezer Great Customer Service

My wife and I are so happy with our new freezer! It's so spacious and is super illuminated. Now we can finally see what we have without keeping frozen food long past its best before date. Great customer service too!

Submitted a month ago
By Ange 418
From fr_CA

Reviewed at

5 Satisfaction de mon congélateur vertical

J'ai mon congélateur depuis quelques semaines et je fus bien surprise de voir la quantité de nourriture que j'y ai placée. Agréable surprise!

Submitted a month ago
By Kato111
From en_CA

Reviewed at

4 Make the change to an up right freezer

We bought this a week ago and replaced our chest feezer with the upright - what a difference so much space in our garage now._x000D_ Plus I can look inside and know exactly what we have on hand and what we need to buy. This should save us money when we grocery shop!

Submitted 30 days ago
By QWestPC
From en_CA

Reviewed at

5 Great Features

Bought this a couple of weeks ago, Lots of shelf space. Fits right in with what we needed it for.